Terms & Conditions

Using This Website

By browsing or ordering from this website, you agree to these terms. We may update them from time to time; the latest version always applies.

Product Information

We do our best to describe products, prices and availability accurately. Occasionally errors occur — if we discover a pricing or listing error after you order, we will contact you before processing the order so you can decide how to proceed.

Orders & Payment

An order is confirmed once we verify payment (for M-Pesa orders) or confirm details with you directly (for WhatsApp orders). We reserve the right to decline or cancel an order, for example if a product is unexpectedly out of stock, with a full refund where payment was already made.

Delivery, Returns & Warranty

Delivery and returns are governed by our Shipping & Delivery and Returns & Refunds policies, which form part of these terms.

Not Medical Advice

Product descriptions and buying guides on this site are provided for general information only and do not constitute medical advice. Where a product choice depends on a specific health condition, please consult a qualified healthcare professional.

Limitation of Liability

To the extent permitted by law, BetterLiving is not liable for indirect or consequential losses arising from use of this website or its products, beyond the remedies set out in our Returns & Refunds policy and applicable consumer-protection law.

Contact

Questions about these terms can be sent to info@betterliving.co.ke.